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Home > Resources > eNews > Sept 1999 Part2 |
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The Managed Care Insider eNews Volume One Number 3 September 1999 PART TWO of TWO Welcome to The Managed Care Insider eNews. You are receiving this because you have subscribed; the eNews is never sent unsolicited. Subscribe/unsubscribe information can be found at the end of this eNews. The Managed Care Insider eNews is published, copyrighted, and owned by the Scheur Management Group, Inc. (SMG), http://www.scheur.com and is distributed monthly, free to subscribers. If you wish to forward this edition, you may do so only if the edition is forwarded in its entirety. No reproduction of any part of this publication is permitted without the express permission of the publishers. ---------------------------------------------------------------- The Internet and Knowledge Management were selected as the focus of this issue because each, in its own way, has a direct impact on the practice of healthcare. Both are now widely used by healthcare professionals and organizations in a quest for quality and information. Part One focuses on the "power" of the Internet and Part Two on the "power" of using information to its fullest. If used effectively, both allow for the provision and implementation of strategies for healthcare organizations to succeed in an ever-increasing competitive marketplace. If you have a suggestion for a topic you would like to see addressed here, send us an e-mail to Insider@scheur.com. ---------------------------------------------------------------- Knowledge Management Applications for Healthcare Organizations by Judith Jaffe, Director of Corporate Intelligence and Information Scheur Management Group Organizing information itself is not a new idea. Librarians have been doing it for years with tools as basic as the card catalog. Knowledge Management, however, became a trendy buzzword in the late 1990s when computer technology made it possible to capture and transmit information with unprecedented speed. Knowledge management (KM) is organizing information through a process of evaluation, analysis, synthesis, qualification and delivery. The corporate world responded quickly to the new information technology, and implemented groupware and intranets to assist employees in knowledge management. Within the KM environment, shared information may include data, documents, reports, surveys, informal discussions, directories of who knows what (knowledge mapping), and even mission-critical Internet websites. The value of KM is realized when shared intellectual capital is tied to the business goals of the organization. In an environment where everyone creates, shares and uses knowledge, the company saves time and money. Healthcare organizations, although newcomers to knowledge management, are moving to implement systems of sharing information. The immediate value of KM applications is seen in the areas of disease management, outcomes, guidelines, claims processing, membership eligibility verification and physician credentialing, to mention a few. The impact on healthcare access, quality and cost of care has been so great that in the next five years, more than 50% of healthcare organizations have plans to implement Internet connectivity with consumers, providers, or other healthcare organizations, according to a recent IVANS survey of healthcare senior information technology executives. (IVANS Inc., founded in 1983, is an industry-owned organization providing technology solutions for the insurance and healthcare industries. Headquartered in Greenwich, CT, the organization's URL is http:www.ivans.com .) Further, more than 75% of healthcare organizations will utilize an intranet for KM. Organization intranets enable knowledge sharing and information distribution. Healthcare providers and insurers can utilize clinical, managerial and consumer knowledge and experience to turn data into assets. For example, information from clinical encounters and population surveys can be used to educate patients and consumers. Some of the technology tools for implementing KM include document databases, groupware, Internet, intranets, discussion forums, e-mail, and data warehouses. You can learn more about how healthcare organizations are using KM to do better business at http://www.healthcarenewsserver.com/stories/HCN1998051200010.shtml - "Health Care Organizations Learn to Manage Knowledge" by Donald E. L. Johnson. May, 1998. Additional websites that offer information on healthcare KM through information technology are listed below. http://www.ivans.com/techcent/survey/heastu.cfm - Healthcare and Technology - A Prescription for Network Solutions. A study of Healthcare IT executives conducted by IVANS. http://www.healthcarenewsserver.com - The Health Care News Server. Daily news for physicians, nurses and other healthcare and managed care professionals. http://aspe.os.dhhs.gov/ncvhs/hii-nii.htm - The Department of Health and Human Services. Assuring a Health Dimension for the National Information Infrastructure, A Concept Paper by the National Committee on Vital and Health Statistics. October 14, 1998 The above sites are presented as a source of information and as a reference for readers. SMG takes no ownership of the previous listings. ---------------------------------------------------------------- SMG Speaking Engagements: October 4, 1999 Conference: Assisted Living '99: Opportunities in the 21st Century ALFA/CLTC Conference & Trade Show URL: http://www.alfa.org Location: Washington, DC. Keynote: Assisted Living at the Crossroads: The Future Is Your Choice Speaker: Barry S. Scheur November 6, 1999 Conference: American Academy of Medical Administrators Convention URL: http://www.aameda.org/ Location: Atlanta, Georgia Topic: Another Health Care Mandate: Internet Technology Speaker: Paul Reich, Chief Medical Officer If you would like to contract speaking engagements with any SMG associates, contact Public Relations at nbelle@scheur.com ---------------------------------------------------------------- What's New at SMG? SMG named management arm of a limited liability company whose goal is to acquire distressed or undervalued health plans and to improve their financial, administrative and operational performance. For more information, please contact Nancy Belle, Public Relations at nbelle@scheur.com, 800-965-3430. ---------------------------------------------------------------- End of PART TWO of TWO, The Managed Care Insider eNews, Volume One, Number 3. Scheur Management Group is a nationally recognized change agent for the health care industry. We provide hands-on operations management and consulting services that improve your business and promote best practices in managed care. We deliver market-driven, customized solutions to clients in all segments of the health care industry. Contributors to this edition are Barry Scheur and Judith Jaffe. Editing and research by Judith Jaffe. Production Coordinator is The Gracefield Group at http://www.gracefield.com/gg/index.html TO SUBSCRIBE: visit http://www.scheur.com/smghome.nsf/webcontent/ezine.html or send e-mail to insider@scheur.com with the word SUBSCRIBE in the subject and name, email, company, title, and country in the message. TO UNSUBSCRIBE: send email message to insider@scheur.com with the word UNSUBSCRIBE in the subject. Or visit our eNews page at http://www.scheur.com/smghome.nsf/webcontent/ezine.html for archives and subscriber information. Get up-to-the-minute health care news on-line at www.scheur.com |
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