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The Managed Care Insider eNews

Volume Two Number 5

June 2000

PART ONE of TWO


Doctors Online
The following table, although specific to one HMO, is representative of the types of information HMOs are offering to providers.

Intranet Page
Average number of hits per month
Percentage of times accessed by provider while on-line
Formulary search
39,600
95%
Member eligibility and benefits check
34,600
83%
Inpatient roster
25,850
62%
Panel roster
18,760
45%
On-line publications
14,595
35%
Utilization reports
14,200
34%
Physician Finders
12,925
31%
All other screens (e-mail, announcements, etc.)
5,000
12%
Source: Cigna Healthcare of Arizona




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