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Insider Archives Index

SMG Managed Care Insider Home

Vol. 1. No. 5


December 1999

In This Issue...

Insider Vision by Barry Scheur

Health Care in the Past Quarter Century

Managed Care in the Next Millennium?

Health Care into the Millennium

Claims Backlog


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--- The Managed Care ---
I N S I D E R

is published six times a year by
The Scheur Management Group, Inc.
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Newton, MA 02458
617 969-7500 * 617 969-7508
Email: insider@scheur.com

Publisher ... Barry S. Scheur
Editor ... Ruth M. Aaron
Research ... Judith A. Jaffe

Production Coordinator
Nancy K. Belle

©2002 By The Scheur Management

Group, Inc. All rights reserved.
Reproduction by any means of any
portion of The Managed Care Insider
without prior permission is strictly
prohibited. We welcome your
comments and suggestions.

ISSN 1523-6110

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Insider Vision

A Contrarian View: There's An Optimistic Future For Health Care
by Barry Scheur, President
Scheur Management Group

In this, our last edition of this century, we explore the past, present and future of, many aspects of health care delivery, from payor to provider. This edition also marks the first contribution of David Buchmueller, our most recent addition to SMG, who brings over thirty years of experience in the hospital and health system industry. As we close this century and welcome the challenges that lie ahead, we see evidence of the forces that are impacting, some would say negatively, on the managed care industry. Unlike many of my colleagues, I view these as opportunities that have the potential to reshape positively the way managed care is practiced.

Today, everybody is juiced about the Internet as online technology for managing health care information; the investor/venture capital community is translating its enthusiasm into significant investment. However, when one talks about the potential for investment or growth in companies that are involved with the delivery or financing of health care, these same financiers just shrug their shoulders. I just don't buy it! Despite all the backlash against managed care (which is really backlash against choices that consumers themselves make regarding pricing, benefits, and access), I think that the health insurance system of the United States is still worth the investment.

It is true that people are unhappy with managed care. But, in my opinion, what they are unhappy with is the deception, brought about by lack of information, and surprises when they learn the rules, i.e., read the fine print, when they try to get their claims paid or treatment for illness or injury. But it doesn't have to be that way!

Many hospital systems are rethinking their integrated delivery system strategies. They are bailing out of operating their own HMOs, either by closing them down or selling them for a mere fraction of their investment, not to mention their energy and other resources. Physicians have also failed abysmally in implementing businesses to govern, finance and deliver care, primarily because of under-capitalization and grossly poor judgment when it comes to management.

When all of the dust dies down, the financing and delivery of care may well be left to several giant public companies

such as CIGNA, Aetna, and United HealthCare that have turned health care delivery (as well as insurance) into a business at the expense of physicians and hospitals.

Even with all this noise about the failings of our insurance system and the call for class action suits by tobacco litigation lawyers looking for their next windfall, I am optimistic about managed care's potential and I am putting my money where my mouth is. As the president of the new Venture Health Partnership Group (VHPG), I am intent on acquiring and turning around HMOs (primarily those that have been developed independently by hospitals and physicians). My formula for success is based on my passion for full consumer disclosure, a no-compromise attitude toward the best customer service we can provide, and a commitment to reimburse physicians fairly in exchange for their active participation and support. VHPG will give fair contracts and meaningful management information to providers. We want patients to know before they join what benefits they will get and how they will access care - no run-arounds, no bureaucracy, and no hassles! The insurance products should reflect the needs, benefits and desires of local consumers, not just whatever the HMO's centralized computer system can support this year.

Does this sound a little naive? Maybe, but SMG's successful strategy, our reputation for over a decade, has been in building and managing local HMOs and other managed care organizations. And it's still possible now. In January 2000, VHPG will close our first acquisition. We'll then let the marketplace decide whether health care and managed care insurance can be user friendly, provider friendly, and profitable. If we're right, and we believe that we are, we will make a positive difference in the way the world of managed care is viewed and practiced - an exciting prospect with which to usher in the new millennium!

For more information on VHPG, contact Public Relations at nbelle@scheur.com.


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